A ticket = a to-do created automatically when a client writes (or manually with "+ Ticket"). Open = needs a human · Closed = handled (auto-closes when someone replies from Inbox). Label names are editable in Configuration.
Sorted newest first; anything waiting for your reply or missing a decision is pinned to the top.
Claims & discussions from all accounts, with Allegro's own decision deadline. “Handled” is an internal panel flag only; it does not accept, reject or close a case in Allegro.
Sales decline from synced orders
Compare complete periods of ordered units for each Allegro offer. Decline does not prove pricing is the cause; Base Analytics private reports are not imported.
Repricing Smart
Allegro eligible free-delivery reference. Smart and seller-funded free delivery may qualify.
General settings and how pricing works
Allegro runs the price rule: its reference is refreshed approximately hourly, not every 5 minuteses. The lowest-price reference covers eligible free-delivery offers (Smart or seller-funded), not the whole marketplace. A manually entered competitor reference does not control automation and is not a live market ranking.
Save stores settings in the panel. Choose Apply to send the range and rule to Allegro. Minimum and maximum prices are required. Assigning a rule does not confirm an immediate price change. Competitor and ignored seller logins are reference notes only. Allegro rules do not support these exclusions.
Applies to all accounts. This does not speed up the Allegro reference. This table reloads stored data every minute when you are not editing.
Mass actions / edit settings
Lowest price — all offers, excluding delivery
Automatic competitor data is not connected. Allegro Smart rules cannot compare every paid-delivery offer or exclude seller logins. This view shows your prices and manual reference snapshots only. No automatic price changes are performed here.
Tracking Checker
Time in selected Base statuses, not time in a parcel locker. 0–2 days: Waiting. 3+ days: Overdue. Orders with a tracking number are hidden by default, but a number is not proof of dispatch. Notes and supplier links are shared with Inbox and Purchases.
Search Allegro's product catalog by name or EAN and save candidates to your watchlist. Products you already sell are flagged, so you can spot gaps quickly.
My bestsellers (from your own sales)
Allegro publishes no marketplace-wide sales data through the API, so this ranks your own sales — useful for spotting what to push harder or list on more accounts.
Watchlist
Paste an EAN, product name, or Allegro link — see which of your accounts sell it and find it in the Allegro catalog.
Private product archive — survives even if the offer disappears from Allegro.
Manual supplier-purchase work list with tracking, pickup codes, refunds and seller warnings. Client orders are no longer added automatically, so entering a purchase cannot create duplicate rows.
Parcels coming back to us — announced by the client, in transit, or already arrived. Use it to monitor what is on its way and whether the client's refund was handled.
Trusted, problematic and blocked suppliers (the "SpecialSellers" sheet). Blocked sellers paint their Purchases row red, problem sellers yellow. Import the whole sheet at once in Configuration → Import from CSV.
Risky items to watch
Employee working hours (the "Attendance" sheet). Total time is calculated automatically, including a second shift and break.
Products physically at your place (replaces the "products at my place" sheet).
EAN → expected VAT reference and automatic order audit. Actual VAT/EAN comes from BaseLinker order products when available.
Order VAT audit
Daily tasks —
Tasks
Profit calculator
Percent calculator
VAT calculator
Minimum price (to reach a target profit)
Who did what — replies, price changes, notes, purchases, ticket actions.
🔒 Protected area
Enter password to continue
Profit = client total (product + shipping) − product cost (client price + extra) − real Allegro fees. Click "extra" in a row to adjust.
Connect every Allegro account you sell from — one login each, kept alive automatically.
Installed panel version: 2026.09.24-update
Allegro application
App keys from apps.developer.allegro.pl. Redirect URI:
BaseLinker
Token #1 is your main BaseLinker account (5 Allegro accounts). Token #2 is the separate BaseLinker account (1 Allegro account). After saving tokens, refresh sources and match every BaseLinker source to the correct connected Allegro account.
Order processing helper
Shown next to every client order in Inbox. Employees can copy the supplier note, the complete order data or an ordering-account name with one click.
Repricing defaults
Used for every offer until you override it on that offer. Your goal is 7–10 zł profit per order.
Import from CSV
In Google Sheets: File → Download → CSV (downloads the tab you are on), then upload it here.
Employees
Each employee logs in with a name + password; every action is recorded in History under their name.
Ticket labels (10)
Reply templates
Canned answers available in the Inbox reply box. Use {klient} for the client login.